HLTAID016-Manage first aid services and resources

This course should be undertaken by those in nominated occupational first aid or management roles who are required to establish, maintain, and facilitate the provision of appropriate first aid in the workplace. 

Training will ensure participants can effectively undertake risk assessment as a basis for determining first aid resources, equipment, personnel, and facilities in line with safe work practices, first aid code of practice and relevant state/territory Work Health and Safety Regulatory Authority.  This will include inspections of first aid kits and using checklists for stock ordering, use, recovery, maintenance, and storage. 

Participants will learn to develop and maintain first aid action plans in consultation with relevant parties and take part in incident debriefing or evaluation to improve future operations and address individual needs.

Duration: 1 day Face to face

Course Outline

This course provides participants with the knowledge and practical skills to respond confidently in emergency situations. Training includes:

  • CPR for unconscious, non-breathing casualties – single rescuer and two-rescuer techniques

  • Automated External Defibrillator (AED) – safe use and integration into resuscitation

  • Oxygen therapy – correct administration to support breathing and circulation

  • Severe bleeding control – including the application of tourniquets and haemostatic dressings

  • Vital signs assessment – recognising and monitoring key indicators of patient condition

  • Equipment management – safe maintenance and use of resuscitation and oxygen therapy equipment

Statements of Attainment:

Upon successful completion of this course, participants will receive a nationally recognised Statement of Attainment in:

  • HLTAID009 – Provide cardiopulmonary resuscitation

  • HLTAID015 – Provide advanced resuscitation and oxygen therapy

Heart Restart recommends refreshing first aid skills at a minimum of every 3 years, in line with the First Aid in the Workplace Code of Practice, and updating resuscitation skills (HLTAID009 / HLTAID015) every 12 months, as advised by the Australian Resuscitation Council.

Training Cancellations & Refund Policy

Refunds will not be issued for cancellations made less than 5 business days prior to the course start date.

To be eligible for a refund, you must notify Heart Restart at least 5 business days before your course begins by contacting us on email address: contact@heartrestart.com.au or call us on phone number: 0420307560

Full terms and conditions can be found: